Politique d’expédition

At Khanzi, we strive to provide reliable and fast delivery services to our customers. Please review our shipping policy below to understand how we process and deliver your orders.

Processing Time

  • Orders are processed within 1 to 2 business days after payment confirmation.

  • Orders placed on weekends or holidays may be processed on the next business day.

Shipping Methods & Delivery Times

We offer the following shipping options, depending on your country:

  • France: Estimated delivery within 1-4 days.

  • Europe : Estimated delivery within 3-7 days.

  • Rest of the world: Delivery times vary based on the destination country.

Shipping Fees

  • Free shipping is available on orders over 50 €.

For orders under 50 €, the shipping fees are as follows:

  • France: 3,90 €

  • Europe: 6 €

  • Rest of the world: Between 6 € and 8,90 €, depending on the destination country.

Tracking & Order Updates

  • Once your order has been shipped, you will receive a tracking number via email.

Damaged or Lost Shipments

  • If your package is lost or arrives damaged, please contact us within 3 days for assistance.

  • We will work with the shipping carrier to resolve the issue as quickly as possible.

Returns & Exchanges

  • If you need to return or exchange an item, please refer to our Return Policy for details.

If you have any questions regarding our shipping policy, feel free to contact us.